Website Privacy Notice

Dr Nic Jones ("we", "us", "our") provides psychological services. We are the data controller for personal data collected via this website.

Contact details:
Email: dr.nic.jones@gmail.com

This privacy notice applies only to information collected via our website.

If you become a client, your personal and health information (including therapy records) will be handled in accordance with our Client Privacy Notice, which will be provided to you separately.

a) Information collected automatically:
When you visit our website, we may collect:

• IP address
• Browser type and version
• Device type and operating system
• Date, time, and pages visited

b) Information you provide via contact:
If you contact us via our website or email, we may collect:

• Name
• Email address
• Telephone number (if provided)
• Any information you choose to include in your message

⚠️ Please avoid including sensitive personal or health information in initial contact messages where possible.

We use your data to:

• Respond to your enquiries
• Provide information about our services
• Manage and improve our website
• Monitor website usage

We do not use your website data for marketing purposes.

Under UK GDPR, we rely on:

• Legitimate interests – to operate and improve our website
• Consent – for non-essential cookies (e.g. analytics)
• Pre-contractual steps – when responding to enquiries about our services

If you later become a client, we will process your health data under:

• Article 9(2)(h) (provision of health care)
• And/or explicit consent, where required

We use cookies to enhance your experience. These include:

• Strictly necessary cookies – essential for website functionality
• Analytics cookies – to understand how visitors use our site (via Google Analytics)

Google Analytics may process usage data such as IP address and browsing activity. This data may be transferred outside the UK; where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are used.

You can accept or reject non-essential cookies via our cookie banner and can change your preferences at any time.

More information: https://www.google.com/policies/privacy/partners/

We do not sell your personal data.

We may share limited data with:

• Website hosting and IT providers
• Analytics providers (e.g. Google)
• Legal or regulatory authorities where required

All third parties are required to keep your data secure and only process it on our instructions.

We retain personal data only as long as necessary:

• Website analytics data: up to 12 months
• General enquiries: up to 12 months after last contact

If you become a client, retention periods for clinical records will be explained in our Client Privacy Notice.

We take appropriate technical and organisational measures to protect your data, including secure systems and restricted access.

However, please note that information sent via the internet is not completely secure.

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (where applicable)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

To exercise your rights, contact us at the email above.

Our website may contain links to external websites. We are not responsible for their privacy practices.

We review this notice regularly and will post any updates on this page.

If you have concerns about how we handle your data, please contact us first.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
https://ico.org.uk